Service Desk Level 1 Agent - (Warren) in Detroit, Michigan For Sale

The Service Desk Level 1 Agents are the first point of contact for End Users seeking technical assistance and/or support for all IT related Hardware, Network, printing, mobile device, websites and Application issues. They provide technical support over the phone, on-line web submit form, email and chat sessions and are responsible to answer inquiries, troubleshoot problems, provide information and handle complaints. Level 1 Service Desk Agents are under the supervision of the Service Desk Manager. As a member of a Service Desk team, agents contribute to the overall management of the IT function. About TEKsystems: Join TEKsystems(R), a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-xxxx or email accommodation@teksystems .com for other accommodation options.
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