Customer Service Representative in Detroit, Michigan For Sale

Customer Relationship Analyst
GT Solutions Group provides customer service support to businesses across a wide range of industries including government contractors, healthcare, transportation, telecommunications and retail.
Summary
As a Customer Relationship Analyst (CRA) applicants must be self-motivated,have a strong work ethic,communication skills and project a professional company image through virtual interactions.
Primary Responsibilities
1. Respond to customer requests.
2. Provide customers with product and service information.
3. Identify, research and resolve customer issues.
4. Follow-up on customer inquires.
5. Complete call log and reports.
6. other duties as assigned.
Knowledge and Skill Requirement
1. High School diploma or equivalent.
2. Professional verbal and written communication skills.
3. Computer proficiency, particularly with Microsoft applications(Excel,Word,PowerPoint and One Note)as well as web based programs and the ability to learn new software quickly.
4. Flexible with the ability to work independently in a fast paced environment.
5. Strong work ethic,punctuality and consistent work attendance.
6. Call center or customer service experience a plus
7. Reliable internet service
8. Home computer or Laptop
9. A quiet work environment
10. Bilingual or multilingual is a plus
11. Excellent problem solving and communication skills
Benefits
salary- 15.00 per hour
Bonuses
medical/vision/dental benefits
vacation
sick leave
postpartum leave
*To apply please visit http://www.gtsolutionsgroup.com click on the careers tab to complete the application and upload your resume.